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Juan is a seasoned builder, operator, and investor with Stanford degrees in design, engineering (HCI), and business, who pioneered design thinking at IDEO and co-founded the successful social video software Epoxy. He currently serves as the Chief Strategy Officer and Product Lead of the web3 social network DSCVR, leading AI agent programs.
Ph.D. from Stanford at 23. Invented the Gopinath Observer—deployed in spacecraft, fighter jets, and millions of motors. IEEE Life Fellow. Professor at UC Berkeley and Rutgers. Founded Lotus Interworks, serving AT&T, Fujitsu, EA, HP. Holds 30+ patents. Guided by one principle across six decades: do work that endures.
Dr. Vassilis J. Tsotras is a Distinguished Professor of Computer Science at UC Riverside, specializing in databases, data mining, and AI, where he directs the Data Science Center. Recognized for both his research and teaching, he has spent his career making sense of messy data and shaping academic programs.
Custom Services That Handle Everything From Email to Phone Calls
Cloud-powered, human-augmented support custom-built
for your business in just 6 weeks
Stop Paying for Generic Software.
Your customers email your custom service directly. Get instant responses that sound like your best team member wrote them. Every interaction is backed by a real person on your team.
Answers calls with your company's knowledge and personality. Escalates to your human team when needed. Never miss an opportunity again.
Not a one-size-fits-all solution. We spend 6 weeks learning your business, mapping your workflows, and training your service on exactly what you do.
A dedicated team member monitors and enhances every interaction. They jump in when needed, continuously improve the service, and ensure quality stays high.
No servers to maintain. No software to install. We handle everything. You just use email and phone like you always have.
Handle 10 customers or 10,000. Your service grows with you without hiring dozens of support staff.
Week 1
We learn your business, challenges, and what success looks like for you.
Week 2-4
Our team builds your service from scratch, tailored to your exact needs and voice.
Week 6
We assign a dedicated human who monitors, improves, and backs up your service.
"I thought I was getting software. What I got was an actual team member who happens to work through email and phone. Game changer for our small business."
— Sarah M.
Accounting Firm Owner
Our Promise: If your custom service isn't handling real work within 6 weeks, we'll keep building until it does. No extra charge.
Welcome to Lotus Interworks Inc, the forefront of complex system development and integration. Leveraging strategic design with cutting-edge technologies in communications, AI, and coordination, we empower leading technology companies to push boundaries and pioneer markets
Lotus, with its roots in telecommunications and mobile phone development, has been a leader in shaping the future of communication since 1999. Our early work focused on the core technologies that underpin today's mobile ecosystems. This experience has given us a deep understanding of the challenges faced by businesses operating in complex, interconnected environments.
In 2008, recognizing the immense potential of the sharing economy, we began experimenting with what would become Oxygen. Initially, we explored various "elemental technologies" that could streamline marketplace operations. However, we quickly realized the need for a more holistic approach. A truly transformative platform required a complete reimagining of how providers, consumers, and data interact within a marketplace.
Since 2010, our team has been laser-focused on developing Oxygen. We've poured our collective knowledge and passion for innovation into creating a platform that empowers businesses to thrive in the on-demand economy. Now, with Oxygen on the verge of deployment, we're excited to partner with forward-thinking businesses that share our vision for the future of marketplaces.
Tailored billing solutions that streamline processes and enhance customer experiences.
Pioneering complex Optical Network Management Systems for seamless monitoring, control, and optimization.
Pushing the boundaries of Sonet Network Management with cutting-edge architectures.
Empowering mobile app innovation for immersive, engaging sports experiences.
Transforming talent acquisition with an intelligent, efficient recruiting system.
Simplifying complexity with a powerful, user-friendly product configuration system.
Delivering seamless, on-demand video experiences with a robust, scalable system.
Revolutionizing marketplaces with intelligent, AI-powered conversations and interactions.